I am Jeremy Chen, Senior Experience Designer @CVS Health
Envisioning a seamless, intuitive, and adaptable scheduling experience for the app, ensuring customers can receive the right immunization at their preferred location and time, positioning CVS for success in the 2024 SuperApp vision.
UX Strategy Product Strategy Vision Ideation Stakeholder alignment iOS AndroidImprove retail e-commerce experience within prescription delivery cart that provides clarity and instills confidence in patients, anticipates needs and pays off on the promise of connections that improve delivery adoption and cart conversion within mobile web, iOS and Android platform
SAFe agile E-commerce Service Design Product Strategy A/B Testing Web iOS AndroidWorking in an agile environment with Product Owner and Developers to implement electronic-signature functionality into a cloud-based EHR software to improve the experience between payers and health providers
SAFe agile Cloud-Based Application Embedded Scrum UX DesignerDesigned and shipped a B2B SaaS-based digital whiteboarding experience to merge a hardware and software experience for teachers to engage students and achieve student success
Product Strategy Hardware/Software UX Design